Manual / Products & extras

Managing products & extras

Updated on 2026-07-01

Managing products & extras

Manage → Products — manage all the "extras" a guest can add to a booking or that you manually put on an invoice.

Products list with categories, prices and VAT

Adding a new product

  1. Open Manage → Products → New product
  2. Fill in:
    • Name — e.g. "Wellness session 2h" (translatable per language)
    • Category — wellness, food & beverage, honesty bar, surcharge, extra
    • Price incl. VAT — what the guest pays
    • VAT percentage — 21% standard, 12% for accommodation-related costs, 6% for some services
    • Per person / Per night — automatically multiplied by the number of persons / nights
    • Bookable by guest — appears in the booking widget and in the guest portal
  3. Create

Creating a new product — form

Categories

  • Surcharge — e.g. late check-out, extra bed, pet
  • Wellness — wellness session, bubbles, towels
  • Food & Beverage — breakfast extra, bottle of wine
  • Honesty bar — items in the minibar (drinks, snacks, …)
  • Extra — anything that does not fit the other categories

Each category can have its own colour badge in the table.

Fields per product

  • Name + description
  • Category + (legacy) type
  • Price incl. VAT
  • VAT rate (6, 12, 21%)
  • Ledger account + cost centre (Yuki)
  • Sort order
  • Active toggle
  • Image (optional)

Booking widget behaviour

Toggles per product:

  • Bookable via the booking widget — show as an extra in step 3 of the widget
  • Mandatory on every booking — automatically charged on every booking (e.g. final cleaning, linen); see Mandatory fees
  • Guest may choose quantity — otherwise fixed at 1
  • Price per person — multiplied by the number of guests
  • Price per night — multiplied by the number of nights
  • Show on the breakfast list — for breakfast-related extras

For example: "Cheese board to the room" = €18, bookable, guest may choose quantity, price per person, not per night → a guest of 3 picks 2× = €36.

Linking to rooms

A bookable product only appears in the widget once it is ticked for the room type: Settings → Room types → edit the room type → Bookable extras in widget section. Only products that are "Bookable via widget" and "Active" show up in that list. This way you offer e.g. the linen package only for the large house, and the extra-person surcharge only for rooms that fit a third person.

Honesty bar flow

Products with category = Honesty bar appear in the guest portal (during the stay) where the guest can tap them. Each tap adds a line to the guest's invoice. You see it immediately in the admin. Want to ring up consumption at the bar or counter yourself? Use the POS register.

Local creation

Since April 2026: external_id can be empty, no longer bound to MyTourist. Directly via ➕ New product.

Duplicating

Handy for variants: create "Breakfast standard", click ⋮ → Duplicate, name it "Breakfast vegetarian", adjust the price.

MyTourist sync

Daily via SyncProducts. Existing products are not overwritten; only empty fields are filled in from MyTourist.

Related

← Back to category