What's new
The latest features and improvements in BedFlow, each with a link to the explanation in the manual.
October 2026
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Housekeeping per property
If you run several properties, you now set the housekeeping module and the time of the daily message to your cleaning staff per property, under Settings → Integrations and Daily → Housekeeping schedule. The housekeeping portal follows that property's check-in and check-out times.
Read in the manual: Housekeeping module — activating it and adding housekeepers -
User guide rewritten
The user guide has been reworked: every article now follows the menus and screens as they are in BedFlow today. New articles cover, among other things, the room overview, checking in and out, the Getting started step-by-step plan, your accounting connections and the figures under Insights. Every item on this page links to the explanation.
Read in the manual: Welcome to BedFlow -
Mobile number automatically via the Booking.com chat
When Booking.com does not pass on a mobile number, BedFlow now asks for it in the Booking.com chat, in the guest's language, with one reminder the day before arrival. When the guest replies with their number, BedFlow takes it over and the messages go by WhatsApp again. Guests from a channel now also receive their emails in their own language.
Read in the manual: WhatsApp via TextMeFlow (free from Starter)
September 2026
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Arrivals and departures by weekday
Under Management → Insights → Weekdays you see on which weekdays your guests arrive and leave, per month, quarter or season. The what-if simulator calculates what it costs to stop allowing arrivals on a given day.
Read in the manual: Arrivals & departures by weekday -
Multiple locations in one account from Pro
Multi-property was only in the Hotel plan. From Pro you can now also manage a second B&B or a few holiday homes at other addresses in the same account.
Read in the manual: Subscription & billing -
Our own icons instead of emoji
BedFlow, the app and your guest page use the same icons of our own everywhere, instead of emoji that look different on every device. In the room overview every booking now shows as a single rounded bar.
Read in the manual: The room overview — your home screen for every day -
Discount with an overnight stay, per product
The €20 wellness discount with an overnight stay was fixed on every wellness product of every property, including the bathrobe and the extra person. Now you set per product how much discount it gets when the guest books it with a room; quote, booking and website charge the same amount.
Read in the manual: Managing products & extras -
Booking.com guests without a mobile number
From 28 September Booking.com no longer passes on the mobile number. The confirmation and pre-arrival e-mails ask the guest to leave their number on the guest page, which has a field for it at the top. Without a number the welcome message with the links goes through the Booking.com chat, and if that fails too, BedFlow asks for the number at check-in.
Read in the manual: WhatsApp via TextMeFlow (free from Starter) -
Discount code on certain nights only
For a discount code on overnight stays you tick which nights it applies to, for example Sunday to Thursday. If the guest books a full week, the discount only applies to those nights; the widget shows on how many nights, and the invoice charges the same amount.
Read in the manual: Discount codes & gift vouchers -
Postpaid customer: paying by bank transfer on invoice
On the customer record you tick that a customer pays by bank transfer. When they book through the website (matched by the e-mail address on the record, no duplicate customer), they get no online payment button and no payment deadline, the confirmation e-mail says the invoice follows, and at check-out "register as paid" is off by default.
Read in the manual: Managing customers (debtors) -
App 1.4.2: the check-out sheet fits an iPhone again
The sheet could grow wider than the screen and scroll sideways; swiping right tapped Confirm by accident. The sheet never scrolls sideways anymore, long texts wrap.
Read in the manual: The BedFlow app on your phone -
Check-out: other bookings of the customer are no longer ticked by default
When checking out a customer with another open booking, that booking was pre-ticked, so a balance got registered as paid while "Record payment" was off. Settling it is now a deliberate tick per booking, on the website and in the app.
Read in the manual: Check-in, check-out and settling the bill -
Room guests: their own language, and the guest before the booker
Per room guest you pick the language of the messages (or automatic via the number's country code), the booker only receives the messages for rooms without their own guest, and the tile shows the booking's guest and their WhatsApp number instead of the payer. With a single room you can set a guest other than the booker the same way.
Read in the manual: WhatsApp via TextMeFlow (free from Starter) -
Guests per room, with their own WhatsApp number
When someone books several rooms for others, click the N rooms chip on the tile and enter per room the name and WhatsApp number of the person actually staying. They then appear on the tile, each with a WhatsApp button, and the welcome message, door codes and pre-arrival message now also go to them, with their own first name.
Read in the manual: Manual booking (phone or walk-in) -
Bancontact on the phone: the app opens with one tap
A guest paying on their phone was sent to the Bancontact web page, where the link to their Payconiq app did not open; every attempt expired after two minutes. The payment page now keeps a mobile guest with it: a button that opens the Bancontact or Payconiq app, a QR to scan with another device, the web page as fallback, a counter showing how long the link stays valid and a button for a new link. As soon as the app confirms, the page jumps to the confirmation by itself.
Read in the manual: Automatic payment confirmation -
The wellness session time shows everywhere, and moving it really works
The confirmation e-mail for wellness + overnight stay said "your session is scheduled" without a time, and the Want to change the time? link showed a calendar starting today without the current slot. Now day and time live on the proforma (the single source), in the e-mail, on the guest page and on the wellness page; that page opens on the day of the session, with the stay's days selectable and the current time marked. Moving shifts the same calendar event (no more second event), with an e-mail for the guest and a Telegram for you.
Read in the manual: Wellness bookings -
Invoice to, on the booking itself
The booking now shows who is invoiced (customer, VAT number, address, e-mail, phone) as it appears on the invoice, and you change it right there. Saving stores it on the customer, the only place; the booking's e-mail and mobile follow.
Read in the manual: Manual booking (phone or walk-in) -
App 1.4.1: the check-out screen, on your phone too
Check out in the app now opens the same intermediate screen as on the website: record the outstanding balance with the payment method (including Bancontact QR and the card held by the channel), convert the proforma into a final invoice, e-mail the invoice (with the address shown) and settle other open bookings of the same guest. One-tap check-out without those choices is gone.
Read in the manual: The BedFlow app on your phone -
One place for customer details
If you change a customer's e-mail address, mobile number or name, via the guest name on Daily → Availability or on the customer record under Management → Customers, the change also goes to that customer's open bookings. Useful for Booking.com and Expedia guests: enter the real address just before check-out and the invoice goes there, no longer to the channel's alias. A booking with a deliberately different address is left alone.
Read in the manual: Managing customers (debtors) -
Gift voucher e-mailed right away, with invoice
A gift voucher you create yourself goes to the recipient straight away or on the chosen day, and you resend it with Send to guest. Anyone who buys a voucher also gets the invoice right away. It becomes final on payment and is offset when the voucher is used, so the revenue counts only once.
Read in the manual: Discount codes & gift vouchers -
Connecting Booking.com: BedFlow sets everything up
When you connect your first channel, BedFlow sets up your property on the channel manager itself, with your room types and prices, and switches on the channel and all your active rooms. You no longer need to enter any keys or codes from the channel manager.
Read in the manual: Connecting Booking.com -
Cancel wellness from the list
Cancel a wellness session straight from Daily → Bookings → Wellness bookings. The time slot becomes free again and nothing is invoiced; if something was already paid, you see how much.
Read in the manual: Wellness bookings -
App 1.4.0: templates and quick inserts in the inbox
Above the reply box of a conversation you now find the same tools as in the web inbox: a sheet with your templates, already filled in for the guest with the matching ones on top, and quick inserts (first name, guest page, arrival, address, wifi, …) that paste their value at the cursor. No more retyping.
Read in the manual: The BedFlow app on your phone -
Room types with several rooms
A hotel with 27 identical rooms now shows one card per room type with "3 left"; the guest picks how many rooms and BedFlow assigns the room by your rule: own order, evenly (least-booked room), random, fill floor by floor or spread across floors. In the room grid each type gets a group row with the number of free rooms per day, collapsible to a three-line hotel view, plus an occupancy row per day. The booking shows how the room was chosen, with a Change room button for another room of the same type. You switch it on per property under Settings → My property; without the setting nothing changes.
Read in the manual: Room types with several rooms -
Breakfast and cancellation policy visible in the widget
The room card now shows the room's meal plan ("Breakfast included", half board …) and the practical info shows the real cancellation policy: late cancellation with a charge says so, non-refundable says so. Properties with flexible cancellation and no meals see no difference.
Read in the manual: The booking widget (online booking on your own website) -
Rate options on your own booking site
Several rates per room type, e.g. "Standard with breakfast" and "Hot deal — no breakfast, non-refundable", each with its own price difference, meal plan and cancellation policy. The guest picks in the room card; the choice appears in the overview and on the booking. Largest discount wins (option or length of stay, never both); non-refundable means full payment upfront. Without options nothing changes.
Read in the manual: The booking widget (online booking on your own website) -
Add channel under Settings → Integrations
The 130 booking channels are not all tiles by default, but they can now be added: click "Add channel" at the top of Channels, search e.g. Hotelbeds, Reconline or Trip.com and the tile appears with the usual connection steps (property ID, Connect in Channex, mapping). OpenGDS partners point to the OpenGDS tile. The step plans on bedflow.eu/integraties/… now match what you see in BedFlow.
Read in the manual: Connecting channels via Channex (channel manager) -
150+ integrations, each with its own page and step plan
The website said "10+ integrations", while BedFlow reaches 130 booking channels through Channex and OpenGDS, plus twenty-odd direct integrations. The number is now counted from a single catalogue, every integration has a landing page (e.g. bedflow.eu/integraties/natuurhuisje) with, for channels, a step plan you follow yourself: account with the partner, agree the partnership, connect, set your price.
Read in the manual: All integrations -
Revenue per booking channel
On Management → Insights → Statistics you see per channel how many bookings and how much revenue it brings in, with the average per booking and per room night, next to last year. That shows you whether a guest via Booking.com spends more or less than someone who books direct.
Read in the manual: Guest origin and revenue per channel -
App 1.3.9: the Watch follows your property selection
The Apple Watch now shows only the properties you ticked under Settings in the BedFlow app, just like your phone. Without a selection the Watch shows nothing and tells you where to make one.
Read in the manual: The BedFlow app on your phone -
Support included on every plan
Asking questions and reporting bugs is now unlimited and free, Micro included. No more counting tickets, the Premium Support add-on is gone. Only work we do on your behalf (set up, enter, adjust) is charged as hands-on work (€9 per ticket), and we always say so first in the ticket. The pricing page now shows the measured reply and resolution times of the last 90 days instead of a promise.
Read in the manual: How our support works -
App 1.3.8: BedFlow on your Apple Watch
Turn the crown, see who still has to check in or out today, and tap the one button next to the guest. No separate sign-in: open BedFlow on your iPhone and your Watch is signed in too.
Read in the manual: The BedFlow app on your phone -
Last arrival time on the channels too
The closing time of your booking page can now also close the OTAs. With Also close today on the booking channels switched on, today closes for arrivals at Booking.com, Airbnb, Google and the rest as soon as that hour has passed. No more evening bookings for a night when nobody can check in any more. Someone calls anyway? Reopen the day under Management → Rates → Restrictions.
Read in the manual: The booking widget (online booking on your own website) -
No-shows no longer sit under "In house now"
A guest who should have arrived yesterday and was never checked in gets their own "No-show" group in the app instead of standing among your guests, with a button to check them in after all. Only on properties that actually use the check-in button.
Read in the manual: The BedFlow app on your phone -
Bancontact QR in the app
Behind the payment button on a booking there is now "Let the guest scan": BedFlow creates a Bancontact payment for the outstanding amount and shows the QR full-screen. The guest scans with their banking app, and the screen closes by itself once the payment arrives. Only shown for properties where Bancontact is switched on.
Read in the manual: The BedFlow app on your phone -
SIBA filing for Portugal
Every foreign guest is reported automatically to the Portuguese UCFE (Boletim de Alojamento), within the legal window of three working days after arrival. The details come from the guest registration your guests fill in themselves; Portuguese guests are skipped, one incomplete guest doesn't hold up the rest, and anything about to run past the deadline is shown to you. Set it up through the SIBA tile under Settings → Integrations.
Read in the manual: SIBA — Boletins de Alojamento (Portugal) -
The full WhatsApp conversation, and by e-mail too
Under Daily → Messages you now also see what you replied directly in WhatsApp on your phone, plus the photos and attachments guests send. With the Also by e-mail tick box your reply goes out as an e-mail as well, handy for a guest without WhatsApp.
Read in the manual: Guest messages — Booking.com, Airbnb and WhatsApp in one inbox -
Extra person surcharge, per room
A per-person surcharge (category Surcharge) only counts the people above 2, and it does so per room. A group in rooms of 2, 3 and 2 people thus pays for 1 extra person, not for 5.
Read in the manual: Managing products & extras -
Honesty bar: guests correct themselves
Tapping a product that is already on the bill opens a window with plus, minus and the current count instead of silently adding one. Guests who made a mistake had to call you. Every correction lands in the property's Telegram channel, recognisable and with the new count.
Read in the manual: The guest page (guest portal) -
Smart locks get their own notification switch
Door notifications sat under "Other notifications" and now have their own entry under Settings → Notifications on this device, off by default. A new device (or a new app version) now inherits your existing choices instead of starting all-on again.
Read in the manual: The BedFlow app on your phone -
App 1.3.3: Notifications as the fourth bottom button
The notification list sits next to Today, Rooms and Calendar with the unread count, and tapping a push notification always lands somewhere: on the booking, the conversation or the ticket, otherwise on the list itself.
Read in the manual: The BedFlow app on your phone -
App 1.3.2: breakfast and wellness extras from the app
On the guest card and the booking detail you set the breakfast time per morning (or no breakfast), with the same list as on the website; under Wellness on Today you add an extra (cava, bathrobes, …) to the wellness proforma with one tap, total recalculated.
Read in the manual: The BedFlow app on your phone -
App 1.3.1: fair statistics and a correct icon badge
The current month now compares up to the same day with last year instead of with the whole month (with the counting rule under the month title), and the number on the app icon follows the notification list even while the app is open.
Read in the manual: The BedFlow app on your phone -
Last-minutes on Relaxy
Your free wellness slots automatically appear as last-minutes on relaxy.be (preferred times, days ahead and discount configurable) and disappear there as soon as they are taken on your side. Bookings on them go through the same payment link from you.
Read in the manual: Connecting Relaxy (wellness lead channel) -
Relaxy connection for wellness
A request on relaxy.be automatically becomes a wellness reservation on your side, with a payment link by e-mail and WhatsApp. The guest pays you, never Relaxy; anyone who does not pay loses the slot automatically, and a withdrawn request frees it up again. Set it up via the Relaxy tile under Settings → Integrations.
Read in the manual: Connecting Relaxy (wellness lead channel) -
Google channels from Starter
Google Hotel Ads and Google Vacation Rentals are now part of Starter and up. On Seizoen and Micro the Google tile under Settings → Integrations is locked, with a button to upgrade; the pricing table and the user guide now say so too.
Read in the manual: Connecting Google Hotel Ads and Vacation Rentals -
Notification list in the BedFlow app
Everything that came in as a notification is now also in the app under Notifications, with a badge for what you have not seen yet (also on the app icon). Tap it and you are at the booking, the conversation or the ticket; clear them once you have seen them. The same list on all your devices, kept for sixty days.
Read in the manual: The BedFlow app on your phone -
Push notifications in the BedFlow app
A notification on your phone for a new booking, a changed booking, a cancellation, a received payment, a new guest message and an update to your support ticket, even when the app is closed. Tap it and the app opens the booking, the conversation or the ticket right away. Which notifications you want is up to you, per device (fewer on your iPad than on your iPhone, if you like), under Settings → Notifications on this device. Works on Android and on iPhone/iPad.
Read in the manual: The BedFlow app on your phone -
Paid via Booking.com, and recording the payout
A booking the guest already paid to the channel now shows the green label Paid via Booking.com instead of an outstanding amount. When the channel pays you out later, choose the payment method OTA payout under Record payment, and the balance goes to zero.
Read in the manual: Who collects the payment? Payment handling per channel -
Permissions per staff member
Under Settings → Administrators you decide per user which parts of BedFlow they see. With View only they cannot change anything, handy for an accountant or a co-owner who just wants to keep an eye on things.
Read in the manual: Extra users and permissions -
Statbel export per property
The monthly Statbel export now arrives per property in that property's Telegram channel, ready to upload. You request a previous month yourself with the Statbel export button on Management → Insights → Statistics. Only for properties in Belgium.
Read in the manual: Statbel export — the monthly tourism statistics (Belgium) -
BedFlow app in the App Store
The app for iPhone and iPad is now simply in the App Store, alongside Google Play for Android. Search for BedFlow and log in with your regular account.
Read in the manual: The BedFlow app on your phone
August 2026
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Combined units
Sell a gîte or holiday home as a whole and as individual rooms at the same time. When someone books a room, the whole closes automatically — and vice versa — on your booking page, in the calendar and on all connected channels. With its own price and minimum stay for the whole, correct housekeeping planning and occupancy figures, and a notification on the rare double-sale race.
Read in the manual: Combined units -
Bar QR: scan and pay for drinks
Hang a QR card on your fridge or bar: guests and passers-by choose their drink and pay straight away with Bancontact, or an overnight guest puts it on their room bill. You get an invoice for every sale. Set it up via Settings → Integrations → Guest experience → Bar QR.
Read in the manual: Bar QR — scanning and paying for drinks -
BedFlow app for Android live
Version 1.0.1 is on Google Play, available in 177 countries. Arrivals, room grid, calendar, housekeeping, invoices and payments on your phone; log in with your regular BedFlow account.
Read in the manual: The BedFlow app on your phone -
iPhone and iPad via TestFlight
Version 1.0 has been submitted to Apple; if you don't want to wait, you can already test via TestFlight. Request an invitation via support.
Read in the manual: The BedFlow app on your phone -
Support tickets carry the answer with them
The answer to your ticket is now included in full in the email itself, attachments and all, instead of just a link to the portal.
Read in the manual: Creating a ticket -
Asking for reviews with a link and QR code
The new Review Request template asks your guest for a review after their stay, with a button and a QR code. Enter your review link (from Google, for example) at the top of Management → Messages → Message templates and add an automated message with the trigger X days after departure.
Read in the manual: Message templates — the texts of your emails -
Floating booking button for your own website
With a single line of code every page of your website gets a button that lets visitors pick their dates and go straight to your booking page. You find the code, the switch and the position under Settings → My property, section Website & booking page.
Read in the manual: The booking widget (online booking on your own website) -
(Re)sending a single guest e-mail
With Send email on a booking you send any automated e-mail right away, for example the confirmation as soon as you have the guest's e-mail address. You can change the address without changing the booking.
Read in the manual: Changing, moving and printing bookings -
Filling in the guest registration yourself
If a guest does not fill in their registration themselves, for example a walk-in, you do it on the booking with Fill in registration, even after they have left. Since 30 September a label on today's tiles shows whether the registration is already in order.
Read in the manual: Guest registration — statutory accommodation register -
Payment reminder just before the payment deadline
New properties get a reminder by default 24 hours before an unpaid booking expires. If you have an older account, add it yourself under Management → Messages → Automated messages, with the trigger X hours before the payment deadline.
Read in the manual: Automated messages — the guest journey -
Setting up Telegram without the technical fuss
On the Telegram tile under Settings → Integrations, BedFlow finds your chat ID itself with the Find my chat ID button. With Send test message you see straight away whether the notifications arrive.
Read in the manual: Setting up Telegram, step by step -
WhatsApp for every guest, on the arrival day too
The message two days before arrival now goes to every guest with a mobile number, including bookings from Cubilis or Hostaway. If your welcome e-mail on the arrival day is switched on, a welcome WhatsApp follows at 09:05 as well.
Read in the manual: Automated messages — the guest journey -
Checklist for your cleaning team
Your cleaning team ticks off per clean what was checked or topped up, with quantities and photos, via their usual portal link. You get a summary via Telegram straight away. You put the checklist together under Daily → Housekeeping schedule.
Read in the manual: Cleaning checklist — inventory, quantities and photos per clean -
Booking window applies on your channels too
How far ahead guests may book now also applies on Booking.com, Airbnb and your other channels: the nights beyond that limit close there, and the limit moves along every day. You set it in the Booking Widget under Settings → Integrations.
Read in the manual: The booking widget (online booking on your own website) -
Internal note on a booking
Jot something down for yourself and your team, for example "arriving late" or "nut allergy". The note shows as a small yellow line on today's tiles and in the house-manager digest; the guest never sees it.
Read in the manual: Changing, moving and printing bookings -
Price per number of guests on your own site too
Your occupancy prices (for example cheaper for one person) now also apply on your own booking site and to direct bookings. You set them under Settings → My property, section Occupancy prices, or per room under Settings → Room types. If you leave them empty, every occupancy pays the base price there.
Read in the manual: Rate management — base prices, rate profiles and price calendar -
Breakfast times per property
Under Settings → My property, section Meals, set your breakfast times for weekdays and for the weekend. On their guest page the guest can then only choose from those times.
Read in the manual: The guest page (guest portal) -
Wifi in one place, with a QR card
Enter your wifi once under Settings → My property, section WiFi. Your e-mails, your guest page and your messages use the same details, and you can download a QR card from it to print.
Read in the manual: WiFi — one place, plus a QR card to print -
Automatic check-out after departure
Every night BedFlow automatically marks bookings whose departure day has passed as checked out. Nothing is recorded, invoiced or e-mailed in the process. If you don't want this for your property, just ask support.
Read in the manual: Check-in, check-out and settling the bill -
Setting your own deposit
Under Settings → Deposit you decide what a guest pays when booking: a percentage, a fixed amount, the first night or nothing upfront, and within what period. Your booking module, the payment page and the confirmation e-mail follow that setting.
Read in the manual: Deposit — what does a guest pay when booking? -
Seeing what your subscription includes
A module that is not in your subscription stays in the menu with the Upgrade label. Click it to read what it does and from which subscription it is available.
Read in the manual: Subscription & billing -
Gift vouchers exactly the way you want
Choose which kinds of vouchers you sell, with their amounts and validity, and sell them on your own website with an embed code. Set it up via Settings → Integrations → Guest experience → Gift vouchers.
Read in the manual: Discount codes & gift vouchers -
Booking module per unit, with a closing time
Under Settings → Integrations → Guest experience → Booking Widget → Configure, tick a single unit and you get the code for a calendar with only that unit. In the same window you set a closing time or a preparation time, so nobody books late in the evening for that same night.
Read in the manual: The booking widget (online booking on your own website) -
Legal pages and guestbook on your website
Under Management → Website → My website you put your disclaimer, privacy statement and cookie policy on your own website, with links in the footer; since September your cancellation policy can go there too. The new sections Facilities, Practical info and Guestbook (scanned pages from your guestbook) are each switched on with a tick.
Read in the manual: Building your website and setting up your own web address -
Invoices straight to ClearFacts
If your accountant works with ClearFacts, every final invoice and credit note lands in their ClearFacts inbox automatically, as UBL with the PDF inside. Set it up via Settings → Integrations → Accounting → ClearFacts.
Read in the manual: ClearFacts — invoices to your accountant -
Billit sends your invoices via Peppol
With Billit connected, invoices to customers with a VAT number go out over the Peppol network. To do so, switch on the Send via Peppol (B2B) toggle on the Billit tile.
Read in the manual: Connecting your accounting — Yuki, Peppol, Billit and Octopus -
Measuring what your ads bring in
BedFlow reports your paid bookings from the server to your own Google Analytics 4, even when the guest uses an ad blocker or pays later via the link in their e-mail. Set it up via Settings → Integrations → Guest experience → Google Analytics (measurement).
Read in the manual: Conversion tracking — measure what your ads return -
Ad target: when does advertising pay off?
On Management → Insights → Statistics, enter your monthly budget and your channel's commission under Ad target. A card shows how many direct bookings you have this month, and from how many the campaign is cheaper than paying commission.
Read in the manual: Ad target — when does advertising pay off? -
Settling wellness on the tile
If a wellness session still has a balance due, you settle it on the Wellness today tile in Daily → Availability: the Bancontact button lets the guest pay straight away, and Record payment notes a payment that has already come in.
Read in the manual: Wellness bookings -
Getting started step-by-step plan
Under Daily → Getting started a step-by-step plan guides you in four phases from your first room to your first booking. BedFlow ticks off the steps itself, and the menu item stays until everything is done.
Read in the manual: Getting started — the step-by-step plan from new account to first booking -
Payment required on a phone booking
On a manual booking you choose right away whether the guest has to pay online. Switch on Payment required and they get a payment link in the confirmation e-mail, followed by the usual payment reminders; with it off, they pay on site.
Read in the manual: Manual booking (phone or walk-in) -
Arrival time outside your check-in hours: you decide
If a guest asks for an arrival time outside your check-in hours, via Booking.com too, you get a request to approve or decline it. With Telegram you decide with a single button and the guest gets an answer in their language right away; without Telegram the request comes by e-mail and you decide on the booking.
Read in the manual: The guest page (guest portal)
July 2026
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Setting up your own web address
Type in your domain name and BedFlow puts your website on it, with and without www, and shows which DNS records to enter at your provider. You find it under Settings → My property, section Website & booking page, button Set up web address.
Read in the manual: Building your website and setting up your own web address -
Portuguese invoices for Alojamento Local
BedFlow now automatically issues AT-certified fatura-recibos via InvoiceXpress: ATCUD and QR code on every document, automatic reporting to the AT (e-Fatura) and a credit note on cancellation. The wizard under Settings → Integrations walks you from API key to série registration; invoicing happens on full payment or at check-out, at 6% IVA or under the art. 57 CIVA exemption (M10). The guest automatically receives the PDF by email in your own branding.
Read in the manual: InvoiceXpress (Portugal — certified invoicing) -
Editing WhatsApp texts yourself
You now edit the automated WhatsApp messages yourself, just like your e-mails: under Management → Messages → Message templates, group WhatsApp templates. On the timeline of Automated messages you see which message goes out when.
Read in the manual: Editing WhatsApp templates -
Rules for public holidays and weekends
Under Management → Rates → Restrictions you require a minimum stay at weekends with one click, or close arrival or departure on public holidays. The rules apply again every year and are passed on to your channels.
Read in the manual: Restrictions — min. nights, arrival and departure days, stop sell -
Legal guest register via the guest page
Your guests fill in the mandatory guest register themselves on their guest page, and the register is ready for an inspection. You switch it on under Settings → Integrations → Guest experience → Guest registration.
Read in the manual: Guest registration — statutory accommodation register -
Choosing per channel who collects the payment
Indicate per channel whether the guest already pays the channel, or has to pay you online in advance. That way a guest who already paid does not get a second payment request. The switches are under Settings → Integrations, in the channel's settings.
Read in the manual: Who collects the payment? Payment handling per channel -
Log in with a passkey or with Google
Log in with your fingerprint, your face or your device's PIN, or with your Google account, without a password. You create a passkey in your profile (top right, on your name), under Passkeys.
Read in the manual: Logging in & account security -
Connect WhatsApp via QR
Scan the QR code right under Settings → Integrations and your WhatsApp is linked. TextMeFlow is created and connected automatically for everyone entitled to it (Starter+), with a login button to your TextMeFlow account. The WhatsApp card now shows the active provider, and if the connection drops, a banner appears immediately to reconnect.
Read in the manual: WhatsApp via TextMeFlow (free from Starter) -
TTLock smart locks
Besides Bold and Salto, BedFlow now also supports TTLock locks for keyless guest access.
Read in the manual: Smart locks and keyless access -
Mandatory fees
Mark a product (cleaning, linen, …) as mandatory and it is automatically charged on every booking.
Read in the manual: Mandatory fees (cleaning, linen) -
Fixed changeover days
Only renting e.g. Saturday-to-Saturday? Set fixed arrival and departure days as a restriction; the booking widget and OTAs follow automatically.
Read in the manual: Restrictions — min. nights, arrival and departure days, stop sell -
Meal plan per property
Holiday homes default to "no meals"; breakfast-related screens and mails adapt automatically.
Read in the manual: Setting up BedFlow for holiday homes -
Bold lock unlock page
After unlocking the door guests see a clear, multilingual confirmation page with illustration.
Read in the manual: Smart locks and keyless access -
Statistics accurate to the euro
Revenue per room now includes renamed rooms and BedFlow-native invoices (with an 'Other' segment), and the "expected" projection only counts definitive bookings that haven't departed yet.
Read in the manual: Revenue per month and per room
June 2026
-
OTA guest messages in Messages
Chat with your Booking.com and Airbnb guests straight from BedFlow, under Daily → Messages. Conversations are grouped by status, close automatically after departure, and the inbox works fully on mobile.
Read in the manual: Guest messages — Booking.com, Airbnb and WhatsApp in one inbox -
White-label guest page
Your own header, footer and welcome text on the guest page, without BedFlow branding.
Read in the manual: White-label guest page -
Quotes: multiple stays + discount line
One quote can contain multiple stay periods, and the length-of-stay discount appears as a separate discount line. The quote page is now mobile-friendly too.
Read in the manual: Creating a quote -
Mobile guest pages
The entire guest page is optimised for smartphones.
Read in the manual: The guest page (guest portal) -
Per-room check-in
On group bookings you now check in room by room, each at its own moment.
Read in the manual: Check-in, check-out and settling the bill -
Printable booking list
Print a tidy booking list with Print list on Daily → Bookings.
Read in the manual: Changing, moving and printing bookings -
30 days free trial
The free trial is now 30 days everywhere, no credit card required.
Read in the manual: Subscription & billing -
"My subscription & invoices" in the sidebar
Manage your BedFlow subscription, invoices and payment method at the top of the left navigation.
Read in the manual: Subscription & billing -
Seizoen tier €79/year
New plan for anyone renting a single holiday home: 25 bookings per year included, €5 per extra booking.
Read in the manual: Subscription & billing -
Smart locks for guests
Bold and Salto locks connected: your guest unlocks the door from the guest page.
Read in the manual: Smart locks and keyless access -
Accounting connections Billit & Octopus
Besides Yuki you can now also push sales invoices to Billit or Octopus, set up under Settings → Integrations → Accounting.
Read in the manual: Connecting your accounting — Yuki, Peppol, Billit and Octopus -
VRBO as a channel
Connect VRBO yourself under Settings → Integrations.
Read in the manual: Connecting Expedia and Vrbo -
Month view in the room overview
Availability per month at a glance.
Read in the manual: The room overview — your home screen for every day -
Length-of-stay discounts on OTAs too
Your discount profiles (from X nights) now also apply on Booking.com & co.
Read in the manual: Length-of-stay discounts — a discount from X nights -
Invoices per property
The invoice PDF follows the colours of the property's house style. Your own invoice prefix per property can be set up via support.
Read in the manual: Invoicing — proforma, final, PDF, UBL -
Move bookings & change dates
Explicit room moves for OTA bookings + date changes with a price preview.
Read in the manual: Changing, moving and printing bookings -
Guest page extended
Spanish and Italian as guest languages, restaurants section and outstanding balance next to the invoice overview.
Read in the manual: Guest page editor -
Automatic guest mail language
The language of guest mails is derived from the guest's country and phone number.
Read in the manual: Message templates — the texts of your emails
May 2026
-
Statistics: origin, cancellations & lead time
Three new analyses: origin per year with average spend, a cancellation overview and a lead-time distribution with share per channel.
Read in the manual: Cancellations and booking window -
Smart drag & drop room moves
Drag a booking to another room, with automatic price recalculation and warnings on OTA bookings.
Read in the manual: Changing, moving and printing bookings -
Edit invoice lines
Adjust items on a proforma or delete rows, straight from the card in the room overview.
Read in the manual: The room overview — your home screen for every day -
Register payments manually
Record cash or bank transfer on the proforma and from the Today cards.
Read in the manual: Check-in, check-out and settling the bill -
Re-mail an invoice
With Send invoice by e-mail (again) on Daily → Invoices you send an invoice to the customer once more.
Read in the manual: Invoicing — proforma, final, PDF, UBL -
Wellness payments visible
Pay button and red € badge in the room overview for unpaid sessions, plus reactivating expired wellness bookings.
Read in the manual: Wellness bookings -
TextMeFlow Starter included free from Starter+
Our own WhatsApp and SMS service is now included free in every BedFlow subscription from Starter, with 500 messages per month. One click on the My subscription & invoices page and your TextMeFlow account is created and linked automatically, with no separate payment. Your quarterly invoice shows a €0 line "TextMeFlow Starter — included free".
Read in the manual: WhatsApp via TextMeFlow (free from Starter) -
Insights opens on Statistics
Under Management → Insights, Statistics now opens first; the Communication log comes after it.
Read in the manual: Statistics — how to read the dashboard -
Mollie payment gateway
Besides Stripe we now also support Mollie as a card payment gateway. Especially relevant for Dutch operators who want to offer iDEAL as standard without Stripe fees. Per property you choose either Stripe or Mollie (BedFlow automatically makes sure they are never both on at the same time); Bancontact can stay on alongside either of them. Your guest sees a blue Mollie button on the payment page and Mollie gets its own tile under Settings → Integrations.
Read in the manual: Setting up Mollie -
Micro subscription: €19 per month
New entry-level subscription for holiday homes and small B&Bs with 1 or 2 rooms. The core is included: channels, payments, automated e-mails, the guest page and basic reports. Housekeeping, wellness, quotes, restrictions, the communication log and the advanced statistics are not included.
Read in the manual: Subscription & billing -
Features follow your subscription
The menu now only shows the features included in your plan; pages that are not part of your subscription are hidden automatically.
Read in the manual: Subscription & billing -
Mini-site web builder
Under Management → Website → My website you manage your own website. Per property you set the house style (colour, tagline, logo, favicon), photos (main photo and gallery), texts (intro and about us), facilities and an SEO description. Your own domain shows the website as soon as it is activated; the booking module stays reachable via the Book now button.
Read in the manual: Building your website and setting up your own web address -
One-click import from an existing MyTourist site
Click Import from existing website, enter the address of your MyTourist site and BedFlow automatically fetches the theme colour, photos, facilities, contact details and SEO texts, done in half a minute. Handy if you are switching and want to keep your look.
Read in the manual: Building your website and setting up your own web address -
Preview URLs
With the Open preview button you can always view your website, even without your own domain. That way you check everything before you switch over your own domain.
Read in the manual: Building your website and setting up your own web address -
+ Item button on proformas
For "customer asked for something extra by email". Adds a line, recomputes VAT + totals and regenerates the PDF. Works on every proforma (including MyTourist invoices, with a warning).
Read in the manual: Invoicing — proforma, final, PDF, UBL -
Mobile point of sale (POS)
Real Bancontact QR, unlinking a Bancontact prepayment and linking a customer by name with automatic VAT-number verification (VIES).
Read in the manual: POS — charging bar & consumption -
Folios system
Separate bills on a single booking (room / honesty bar / wellness settled separately), each folio with its own invoice.
Read in the manual: POS — charging bar & consumption -
Bookings reach your room overview faster
Fresh direct and MyTourist bookings appear on the room overview within 5 minutes (was up to 60).
Read in the manual: The room overview — your home screen for every day -
WhatsApp now also works with local phone numbers
Numbers like 0472… are automatically converted to international format (+32472…), so messages no longer get stuck.
Read in the manual: WhatsApp via TextMeFlow (free from Starter)